Shipping and returns

Shipping a package.

The parcels are shipped in a period usually between 3 and 10 working days by courier SDA . We will send 2 Emails : a warning about shipping and the other containing the link to the shipment tracking . The link provided is generally up from 23 the day of shipment.
Packages travels  with a DOCUMENT ( DDT ), which is also downloadable online from our website.
It 's always possible to download the Invoice on line from your user profile
Over the weekend and on Monday we are closed and shippers cant pickup the parcels .

The shipment includes home delivery . Rates are calculated based on the weight, volume and distance , can also be applied for additional shipmentfee  in disadvantaged areas .


In the case of fragile items you can contact us to insure the shipment .

If upon receipt of the package shows signs , percussion or abrasions refuse the package or accept affixing signature on the receipt next to the words " with reserve" . The customer indemnifies Liuteria Marconi snc from all liability ' for subsequent events custody to the courier .